To easier your product return, download the return sheet here and send it to your usual sales manager. When your device is received by our service, we automatically send you an e-mail.
If you need to call us, prepare ahead some elements:
device’s reference – ex. : PF10XXXX V02 like
serial number of the device – under the reference ex. n°lot:500XXXXX
take the technical guide
note when the product broke down
if issue was already note on other device